Commercial contracts and review
MSA and order forms · Redlines · Vendor agreements
In short
We draft, review and negotiate the contracts a technology business signs with customers, vendors and partners. That can be a full set of templates, or one agreement reviewed before you sign it.
Where problems usually start
Early contracts are often assembled from templates found online or inherited from a previous employer, then edited under time pressure while a large customer waits. Uptime is promised without being measured, indemnities are accepted without being priced, and each deal is renegotiated from the start because there is no house position. The problem surfaces in due diligence, when every signed agreement has to be read again.
How we approach it
We draft and negotiate master services agreements, order forms, statements of work, confidentiality agreements, reseller and referral terms, and vendor contracts. We review them against how the product runs: service levels the infrastructure can meet, liability positions in proportion to the deal, and security commitments the systems can support. For a company that signs many contracts, the aim is a standard set it can sign repeatedly, with a short list of positions it will defend and a shorter list it will concede.
What our work involves
- A house set of MSA, order form, SOW, NDA and DPA, drafted around how your product runs.
- A negotiation playbook listing the clauses you concede, trade and decline, with fallback wording for each.
- Service levels, support tiers and security commitments checked against what the infrastructure delivers.
- Review of single contracts before signature, including the security and data annexures customers attach.
For startups and in-house teams
A startup signing its first enterprise deal and an in-house team handling many contracts a month both need a house set they can sign repeatedly, a playbook their business teams can follow, and a quick second read when a contract must be signed fast.